• 1. What Documents do I need to rent a car?

    You will need a valid driving license and a credit card or cash for payment purposes.

  • 2. How old do I need to be to rent a car?

    You must be at least 23 years old with a valid driving license and 3 years of driving experience.

  • 3. Can I add an additional driver?

    Yes, you can add an additional driver at NO extra cost, provided they meet the age and license requirements.

  • 4. Are there any restrictions on mileage?

    No, mileage is unlimited.

  • 5. What should I do if my flight is delayed or canceled?

    If we have your flight information, we can monitor the situation. However, we advise contacting our team as soon as possible to inform us of any changes. For canceled flights, contact us immediately to modify or cancel your reservation.

  • 6. Can I extend my vehicle rental?

    Yes, Your rental vehicle can be extended depending on the availability of our fleet. For more information and confirmation, contact our sales office on +(248) 2504048 or send us an email on [email protected] to assess if we can further accommodate your rental extension.

  • 7. How can I contact you?

    You can contact us on our website under the “Contact” Field or drop us a call or whatsapp on this number +(248) 2504048 or even our email address [email protected] and we shall get back to you shortly.

  • 8. Is Insurance included in the rental price?

    Yes, Collision Damage Waiver (CDW) insurance is included, with an excess for damages.

  • 9. What is Excess?

    The excess stipulates the maximum responsibility / liability of the guests should any damages be caused to the rented vehicle. The maximum excess with the daily rate displayed on the website is €2,000. Additional CDW Coverage can be purchased to lower the excess. Please refer to our Rental Terms for further information.

  • 10. What happens if I return the car late?

    A late return fee may apply if the car is returned after the agreed time.

  • 11. Is smoking permitted in the vehicle?

    Destination Car Hire operates on a strict non smoking policy in all of our vehicles. We will enforce a special cleaning fee of €200 to the renter if a returned vehicle requires special cleaning to remove any evidence of smoking.

  • 12. What do I do in the event of a breakdown or an accident?

    Please contact us on the below numbers:
    Phone and whatsapp. + (248) 2504048 / + (248) 2803777
    In the event of an accident, please contact the local authorities first in order to file a police report.

  • 13. How do we find you upon arrival at the Airport or Ferry Terminal?

    Upon booking confirmation and agreements we will meet and greet you upon arrival
    with your name on a board. If you cannot find us, please call us on +(248) 2504048.

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